Position title
VMware Engineer
Description

Diversity& Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Responsibilities

Apply in-depth knowledge to troubleshoot complex technical issues around VMware Tanzu Kubernetes Grid, VMware NSX.

  • 3 years of experience in VMware Environments including 6 months of experience with vRLi, vRops, vRNi, vRA, Wavefront, plus At least 1 year of experience in Kubernetes.
  • Working knowledge of bash scripting/Automation.
  • Responsible for Customer Escalation triage and facilitation
  • Experience with Networking in Linux environments
  • Troubleshooting skills in Linux environments
  • Familiarity with Continuous Integration/Continuous Delivery (CI/CD) environment with a strong appreciation of change/version control process and methodologies
  • Provide technical analysis, resolve problems, propose, and implement solutions based on customer requirements.
  • Change Management: Prepare Implementation plan, rollback plan and test plan, risk, and impact analysis for changes.
  • Ensure all services are delivered as per agreed SLAs/OLAs, quality, and scope.
  • Communicate with and log calls with L3 or 3rd parties where necessary to resolve issues and product bugs.
  • Availability and capacity planning and management: keep a track of uptime and capacity utilization of production clusters and client devices and publish reports to management.
  • Provide support to and coordinate with developers, operations staff and end-users.
  • Participate in a weekly on-call rotation for after-hours support
  • Responding to incidents in a timely manner.
  • Respond to and assist in production operations in a 24/7 environment
  • Experience in a customer-facing capacity, support, or consulting role
  • Working knowledge of ITIL and PMP
  • Working knowledge of Infrastructure Security.
  • Working knowledge of BCP, DR and Backups.
  • Flexibility to work across multiple time zones and multi-cultural environments.

Certifications:

  • VMware Certification VCP-NV/VCP-AM is required.
  • RHCSA/CKA Certification will be preferred.
  • CCNA/CCNP will be a plus.
Employment Type
Full-time
Job Location
Saudi Arabia
Date posted
June 5, 2023
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