Customer Background
This marketing client is experiencing a critical challenge where their system cannot cope with the high demand during peak times, resulting in generating significant latency issues. This has led to the web portal becoming unresponsive, which is severely degrading the user experience.
Our Solution
Once the business requirement was understood the VaporVM Next-Gen Data Analytics team quickly optimized the queries and created indexes in the AWS RDS DB. Using their expertise in data analytics & AWS, the team decided to segregate between transactions and reporting and thus created a stand-alone cloud-based data warehouse for reporting. This solution guarantees optimal application performance.
Challenges
- User Experience Deterioration
- Risk of Customer Loss
- Technical Inefficiencies in Resource Allocation & Data Management
- Harm to market competitiveness.
- Scalability Issues & Performance Bottlenecks.
Results
Using our deep expertise in Next-Gen Data Analytics we helped our client overcome a critical challenge. Our solution ensured optimal application performance at the back end and smooth experience for the client user base. Our client was very happy with our solution as it enabled them to continually offer the best service to their customers. Here at VaporVM one of our core beliefs is: “your success is our success”!