Customer
Regional Healthcare Provider located in Dhahran, Kingdom of Saudi Arabia (KSA).
Challenge
The healthcare provider sought to modernize its legacy email and identity systems by migrating from on-premises Exchange Server 2016 to Microsoft 365. The goal was to improve scalability, security, and user productivity while minimizing disruption.
Solution
We executed a seamless cloud transformation, including:
- Reconfiguring Entra ID Connect and Exchange Hybrid for secure integration.
- Migrating 150+ users and shared mailboxes with zero data loss.
- Implementing cloud-first mail flow and decommissioning legacy routes.
- Configuring DNS records (DKIM, DMARC) to enhance email security and reduce spoofing risks.
Results
- Successful migration with minimal downtime and no data loss.
- Enhanced email security and performance with Microsoft 365’s cloud-native architecture.
- Streamlined license management and automated provisioning workflows.
Technologies and Tools
- Microsoft 365
- Entra ID Connect
- Exchange Hybrid
- DKIM/DMARC