Customer
Regional Investment Group located in Qatar.
Challenge
The client struggled with fragmented identity management, requiring users to maintain multiple credentials for on-premises and cloud applications. They sought a unified Single Sign-On (SSO) solution to improve security and user experience.
Solution
We streamlined their identity infrastructure by:
- Configuring Microsoft Entra ID Connect to synchronize on-premises Active Directory with cloud identities.
- Enabling SSO for seamless access to Microsoft 365 (Outlook, Teams, SharePoint) and other resources.
- Resolving UPN mismatches to eliminate login inconsistencies.
Results
- Unified identity management with a single set of credentials.
- Enhanced user experience and administrative efficiency.
- Reduced security risks associated with duplicate identities.
Technologies and Tools
- Microsoft Entra ID
- Single Sign-On (SSO)
- Active Directory