Instant Cloud Support

Any Cloud, Any Problem, Any Time
Let's Get Started

Are you for a better,
more productive business?

Boost your business with Instant Cloud Support for AWS, Azure, GCP, and more. Scale, secure, and collaborate effortlessly with our 24/7 seamless integration. Enhance productivity and efficiency today.
Packages

Basic

$30 / Hour
  • Minimum Hours: Customers must purchase at least 5 hours per month.
  • Total Minimum Cost: $225 per month for 5 hours, plus $30 per additional hour.
  • Support: Initial support response within 4 hours during office hours (8 AM - 6 PM, Monday to Friday).
  • Availability: Weekdays during office hours.
  • Weekend Support: Not available.
  • Services Included: Access to customer support portal, knowledge base, and community forums.
  • Ideal for businesses with non-critical systems or standard business hour support needs.

Premium

$40 / Hour
  • Minimum Hours: Customers must purchase at least 5 hours per month.
  • Total Minimum Cost:$275 per month for 5 hours, plus $40 per additional hour.
  • Support:Initial support response within 30 minutes.
  • Availability: 24/7 , including weekends
  • Weekend Support:Available
  • Services Included: Everything in the Base package plus priority support queue and access to a wider range of technical specialists.
  • Tailored for production environments and businesses needing rapid response and 24/7 support.

Business

Customized
  • 24/7 Managed Services: Continuous infrastructure monitoring and management by the MX team.
  • Dedicated Account Management: Personalized service with a dedicated account manager who serves as the primary point of contact for all service-related issues and strategic planning.
  • Support : Guaranteed initial response within 30 minutes for 
critical issues, with direct access to senior support engineers.
  • Proactive Guidance: Continuous improvement recommendations based on industry best practices and emerging trends.
  • Custom Tailored reports on system performance, incident management, and optimization recommendations.
  • Read More
  • Strategic Review Meetings: Quarterly or bi-annual meetings to discuss system performance, future planning, and alignment of services with business objectives.
  • Enhanced Technical Support: Direct access to a pool of experts for advanced troubleshooting and expedited problem resolution
  • Service Onboarding: Customized sessions for the customer's team to effectively utilize and manage their cloud infrastructure
  • Pricing: Custom quote based on the infrastructure size, complexity, and specific customer requirements.
  • Read Less
Features Services
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Guranteed Response Time:

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Guranteed Response Time:

Timely updates tailored to the urgency of the request - whether it's high, medium, or low priority.
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Personalized Support

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Personalized Support

A human touch in every interaction. Customers speak directly to skilled professionals, not automated systems.
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Reserved Support Hours

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Reserved Support Hours

Access to expert cloud engineers during designated hours, ensuring priority assistance.
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Adaptive Reporting

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Adaptive Reporting

Timely updates tailored to the urgency of the request - whether it's high, medium, or low priority
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Multi-Cloud Expertise

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Multi-Cloud Expertise

Proficient support across various cloud platforms like Google Cloud, Azure, and AWS.
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Customized Solutions

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Customized Solutions

Customized solutions based on needs
Testimonials

Check What Our Clients are Saying

Great Support Team

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Joseph L.Mabie

Influencer

Very Powerful

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Debra Campbell

Web Developer

Excellent Service

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Joanne Ellis

Content Creator

Migrating to the Cloud? Let us Help you Plan, Move, and Optimize

Talk to our consultants today and get a free cloud consultation.
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