Business Problem  An established public cloud service provider in Dubai had an urgent requirement.  They needed IT Help Desk services to support a big opportunity they were pursuing.  Requirement  After learning about VaporVM’s Next-Gen NOC the client chose to partner with us to support their bid.  Our Solution  After receiving knowledge exchange sessions to understand the client’s environment and workflow, VaporVM’s IT Helpdesk was set up and ready for operation within 2 weeks following the deal