All businesses want to be the first in their industry to achieve the first-mover advantage. With the help of this tactic, businesses can create a strong brand identity and competitive product portfolio. On the other hand, this could occasionally cause early-stage firms to place more emphasis on releasing additions onto the market than giving stabilization and maintenance of the product more thought. While the aforementioned strategy might help retain clients and win over new ones, excellence in DevOps is still a far-off dream. Numerous factors contribute to the already massive backlog of DevOps tasks, ranging from operational problems to a lack of emphasis on optimizing the process.

Nearly 80% of enterprises are still in the middle of their DevOps journey, with varied degrees of success inside teams but not throughout the entire organization, according to the Puppet DevOps report 2023. And the growing backlog of DevOps tasks is one area where an organization’s progress could be hampered.

DevOps Backlog: What Is It?

It seems sense that the main emphasis of most software development teams is on creating innovative and workable solutions, given the ongoing pressure to fulfill deadlines and produce high-quality software. But this constant cycle of output prioritization may unintentionally push the development process down, which can lead to the build-up of tasks and problems that add to the DevOps backlog.

User stories, bug patches, technical tasks, and any other work necessary to support and maintain the development, deployment, and maintenance of a product are all included in the DevOps Backlog. It is dynamic and evolves over time in response to the addition of new tickets to the list.

The Main Drivers of the DevOps Backlog

Among the most difficult obstacles for businesses to overcome is managing a sizable DevOps backlog. The DevOps backlog can increase due to a number of factors, including complex system designs, team communication, the CI/CD pipeline, and more. Let’s investigate a few of them:

Depending on a Small DevOps Team: DevOps teams are frequently made up of a small number of experts who serve as the glue that holds different processes together. These smaller DevOps teams are frequently relied upon by larger development teams, creating dependencies that cause pipeline blockages and delayed handovers, thereby contributing to the DevOps backlog.

Architecture Changes: Architectures inevitably develop and alter as new services are added and development continues. Because of this continuous evolution, new infrastructure and tooling are needed. The DevOps backlog grows as a result of these adjustments and the alignment of new tools and frameworks with the changing architecture.

Adapting to Changing Business Requirements: The DevOps backlog becomes more complex as a result of the dynamic and ever-changing nature of business requirements. If your company, for example, provides software-as-a-service (SaaS) or works in the healthcare sector, you might need to set up different environments that are customized for certain nations, areas, or legal frameworks. The DevOps team’s workload and backlog are both increased by managing these additional environments and making sure that applicable rules are followed.

Ticket Overflow: When developers lack direct access to DevOps toolchains, there is often a surplus of developer tickets that the DevOps team must handle. The DevOps team’s efficiency and capacity are severely limited by this influx of tickets, which hinders their ability to move forward with clearing the backlog.

Reducing DevOps Backlog: Setting Crucial Techniques First

When we were working with businesses to create DevOps standardization, we first thought that just a small number of people faced the DevOps backlog difficulty. But we were shocked to learn that, in the final phases of product development, even well-known businesses struggle with sizable DevOps backlogs in the absence of deliberate interventions. We were persuaded by our discussions with more than 200 enterprises that the DevOps backlog is a common problem that most businesses are currently facing.

Absence of Attention to Proactive Measures

It is indisputable that corporate expansion and technical developments go hand in hand. Eventually, the architecture gets more complex, which means that the DevOps backlog gets longer and longer with more jobs and obstacles. Many firms are aware of the complexity of DevOps, but taking a proactive strategy to tackling these complexities is still problematic.

At our company, we really feel that conversations centered around DevOps tales are essential for companies looking to take on this important problem head-on. Now, let’s examine the top ten stories that software development teams should add to their backlog in order to balance putting software development first with making necessary process changes.

  1. Automating Infrastructure and Resource Configuration and Provisioning

For software development and deployment teams, proper resource and infrastructure provisioning and configuration are essential. Teams may streamline resource management and promote consistent and effective deployment procedures by automating these processes and utilizing the right toolchains and KPIs. Consequently, there is an increase in total development efficiency and productivity.

  1. Life Cycle Management of Applications

Application life cycle management refers to the full range of activities involved in managing an application from conception to launch and beyond. Teams that discuss these stories collectively take the required actions to optimize the full life cycle. Through the use of toolchains and well-designed procedures, these teams are able to increase productivity while preserving consistency across the course of the program.

  1. Strategies and Management of Releases

Narratives pertaining to release management and tactics transcend the simple act of scheduling releases. Critical elements include zero-downtime deployments and the application of efficient rollback techniques. Development teams may guarantee seamless deployments, reduce end-user disruptions, and improve the user experience by giving priority to these stories.

  1. Perceivability

The secret to putting into practice efficient application monitoring procedures is observability. In order to monitor application performance and resource usage, this entails building dashboards, setting up alerts, and gathering pertinent information. Setting observability as a top priority enables teams to proactively find and fix any problems inside the DevOps pipeline, guaranteeing a solid foundation for ongoing development.

  1. Database Administration

Upgrading and migrating databases, scheduling backups, and creating restoration procedures are all part of database management. By reducing the likelihood of data loss or downtime, a strong database management strategy guarantees the stability and dependability of the data infrastructure. Teams may protect their priceless data assets and guarantee operational continuity by giving this story top priority.

  1. Authorization and Access

Developers need secure access and permissions in a variety of settings, such as testing, staging, and production. This narrative highlights how crucial it is to keep an open audit trail, spot and fix permission leaks, and guarantee security standard compliance. Setting access and permissions as a top priority reduces the possibility of data breaches and illegal access in addition to fostering a safe development environment.

  1. Creation and Management of the Environment

Collaboration amongst multiple stakeholders is necessary for the complicated and time-consuming process of setting up and maintaining settings. Careful configuration and provisioning are essential for pre-production, production, quality assurance (QA), and development systems. Teams may guarantee well-prepared environments and reduce disparities that may occur during the development and testing stages by attending to this essential necessity.

  1. Safety and Observance

Fundamental components that must be taken into account when developing and executing an architecture are security and compliance. Respecting the guidelines and norms established by the locations of the deployment is essential. Ignoring this feature might lead to expensive fines, vulnerabilities, and potentially severe damage management requirements—all of which would waste money. For long-term success, security and compliance must be given top priority.

  1. Cloud Cost Optimization and Visibility

Because cloud computing is dynamic, it requires effective cost monitoring and optimization, which requires balancing system performance with thrift. To find areas where there may be savings, teams need to have complete visibility into how much money is being spent on the cloud. Through careful consideration of resource distribution, evaluation of usage trends, and deployment of cost control techniques, enterprises can reduce costs without sacrificing the performance and dependability of their applications.

  1. Examining Novel Instruments and Structures

Organizations must always be looking for new frameworks and technologies to improve software development processes. Teams can strengthen their security protocols, increase network resilience, and proactively reduce possible threats by putting zero-trust networks and network segmentation into practice. Teams may leverage the power of these transformative tools and frameworks to maximize overall productivity and drive creativity to new heights by staying on the cutting edge of technological innovations.