VAPORVM

NOC Services

VaporVM conforms to ITIL-based Incident Management and Problem Management while utilizing a wide range of monitoring platforms.

Solution Overview

VaporVM conforms to ITIL-based Incident Management and Problem Management while utilizing a wide range of monitoring platforms. VaporVM is monitoring about 25,000 nodes consisted of datacenter servers, databases, network switches, firewalls, websites and running applications. We are serving organizations across the globe including Middle East, South East Asia, US and Canada. VaporVM makes sure businesses are running as usual.

24x7 Network Monitoring

24x7 Network Monitoring

Our service include monitoring the device health of switches, APs, firewalls, storage, servers to prevent business impacting interruptions that can affect daily operations.



Services and Application Monitoring

Services and Application Monitoring

Our up-to-date NMS (Network Management System) are configured to trigger alarms whenever it detects unexpected stopped services and applications.


Alert Verification

Alert Verification

We have dedicated NOC Engineers that quickly initiates an investigation as soon as an alert was triggered as we follow SOPs and consistently reach SLAs.



Ticket Creation

Ticket Creation

All alerts will auto-create a ticket that we use for device audit purposes. This audit process helps us easily identify and resolve problems for recurring incidents.




Scheduled Monthly Infrastructure Reports

Scheduled Monthly Infrastructure Reports

Our service also includes Monthly Reports to be shared with our customers which acts a statement of our team’s performance and the current state of the customer’s infrastructure.


Tools and Framework

Business Benefits

Why VaporVM

VaporVM has experienced certified resources for multiple clouds (Public and private). We provide solutions, optimizations and assessments for Azure, AWS, GCP, IBM, Ali-Cloud and Huawei cloud. For Private cloud we provide services for VMWare, Microsoft, OpenStack and Azure Stack. Multi-cloud and hybrid cloud assessments are also provided by VaporVM. These assessments not only provide the cost and efficiency optimal solution for your current needs but also provides a path for future enhancements.

We tailor the right IT strategies to help your business operate at peak performance

Want to learn more? Schedule a FREE Consultation call with our consultants now!

We work with a wide-rang of industry leading technology providers